FAQ's

What do I do if there is a problem with my order?

Our Customer Care Team are here to help with any problems. Info@croyezenvous.co.uk

What countries do you ship to?

We ship to most Countries. Please contact us if your chosen country does not show up on our shipping list at checkout.

Can I add an item to my order after I have placed my order?

Unfortunately not, you will need to place a separate order for anything else that you want to buy.

What is your returns policy for internet purchases?

You can return unworn internet purchases with label still attached via post within 2 weeks of receiving your item.

 

I returned my order, how long will my refund take?

Please allow up to 30 days for your refund to reach you.

 

How do I find out the sizes of products?

Please view our size guide for size guidance.